Terms of Use
1. Scope
These terms apply to the VocaLoom app and related services (“VocaLoom”, “we”), offered by the operator named in the legal notice. By using VocaLoom you accept these terms. If you download VocaLoom from the Apple App Store, Apple’s Licensed Application End User License Agreement (EULA) also applies; if there is a conflict regarding the licence to the app, Apple’s EULA prevails.
2. The service
VocaLoom helps you learn vocabulary with flashcards and a five-box spaced-repetition system. You can add words by typing, pasting text or from photos; flashcard content can be generated automatically. Studying and reviewing your saved words works offline on your iPhone.
3. Accounts
- An account is optional for studying; adding new words and syncing require an account with a valid email address that belongs to you.
- Each person may have one account. Accounts are personal and may not be sold, shared or transferred.
- You must be at least 16 years old, or have the consent of a parent or guardian.
- You can delete your account at any time in the app (Settings → Account).
4. Free plan, credits and invitations
- A free account includes 100 lifetime vocabulary credits (one per new unique word), plus monthly allowances for photo extractions and detailed AI cards as shown in the app.
- Inviting friends can earn additional credits under the rules shown in the app. Rewards are granted only for genuine new users who are different people from you.
- Credits, allowances and invitation rewards are a free benefit. They have no cash value, cannot be exchanged, transferred or paid out, and are not refunded or compensated if they are removed under section 7.
- Words you have saved and their reviews remain available on every plan, without expiry.
- We may change free allowances and invitation rules for the future. Credits already granted in good faith remain.
5. Premium subscriptions and payment
- Premium is sold as an auto-renewable subscription (monthly or yearly) through Apple’s In-App Purchase. The price is shown in the app before you buy. Payment is charged to your Apple ID.
- The subscription renews automatically unless cancelled at least 24 hours before the end of the current period. You can manage and cancel it in iOS Settings → Apple ID → Subscriptions.
- When Premium ends, your words, progress and earned credits stay.
- We may also grant Premium free of charge to selected users (for example testers). Free Premium can be ended at any time; it creates no claim to future free access.
6. Fair use
Automatic translation, flashcard generation and photo recognition cause real costs for every request. They are provided for personal language learning. Use that clearly exceeds normal personal learning — in particular automated, bulk or commercial use — may be limited, also for Premium.
7. Misuse, suspension and termination
You may not misuse VocaLoom. Misuse includes in particular:
- creating accounts automatically, in bulk, or with disposable, fake or other people’s email addresses;
- inviting yourself or fake accounts, or manipulating invitations, credits, allowances or usage counters in any other way;
- using bots, scripts or other automated means to access the service or its interfaces, or circumventing limits or technical protections;
- reselling, sharing or commercially exploiting the service or its generated content without our permission;
- any use that places unreasonable load on the service, harms other users or breaks the law.
If there are reasonable indications of misuse, we may, at our discretion and where possible after weighing your legitimate interests, without prior notice:
- withhold, cancel or remove credits, allowances and invitation rewards obtained through misuse;
- limit features, block invitations or suspend the accounts concerned;
- terminate the accounts concerned, including an active Premium subscription.
Benefits obtained through misuse are not compensated. If we terminate an account with a paid Premium subscription because of misuse, any refund is made only under section 8; beyond that you have no further claims arising from the termination — in particular no claim to continued access, compensation or damages — except where mandatory law provides otherwise. We may also terminate the use of VocaLoom for any user with reasonable notice; in that case section 8 applies to the unused paid period.
8. Refunds
- Purchases made through the App Store are processed by Apple. Refund requests for App Store purchases are made to Apple at reportaproblem.apple.com; Apple decides on them under its own terms.
- If we end your paid Premium access before the end of the paid period (including under section 7), we may refund the amount for the unused part of the current period, through Apple where possible or directly to you. With such a refund, all claims from the subscription are settled.
- We may also, at our own discretion, offer a refund in other cases. Such a voluntary refund creates no obligation for future cases.
9. Your content and AI-generated content
- You keep the rights to the content you add. You allow us to process it to provide the service. Do not upload content you are not allowed to use.
- Flashcard content (translations, examples, grammar) is generated automatically and may contain mistakes. Please check it; you can correct every field. VocaLoom is a learning aid and not a certified translation or dictionary.
- Generated flashcard content without personal data may be stored in a shared vocabulary database and reused for other learners.
10. Availability and changes
We work to keep VocaLoom available but cannot guarantee uninterrupted service; maintenance, updates or problems with third-party services may cause interruptions. Studying your saved words keeps working offline. We may develop and change features. We will inform you in good time about changes to these terms that affect you; continued use after a change becomes effective means acceptance, unless mandatory law requires otherwise.
11. Liability
We are liable without limitation for intent and gross negligence, for injury to life, body or health, and under the German Product Liability Act. For slight negligence we are liable only for breach of an essential obligation (an obligation whose fulfilment makes proper use of the service possible and on which you may regularly rely), limited to the typical, foreseeable damage. Otherwise our liability is excluded. Free services are provided as they are.
12. Final provisions
German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a consumer, the mandatory consumer-protection rules of the country where you live remain unaffected. Nothing in these terms limits your statutory rights as a consumer. If any provision is invalid, the remaining provisions remain in force. The EU Online Dispute Resolution platform is available at ec.europa.eu/consumers/odr; we are not obliged and not willing to take part in dispute resolution proceedings before a consumer arbitration board.